When something’s wrong with your Web site, you want it fixed ASAP. But did you know that the way you report a bug to your developer(s) could actually slow things down and ultimately waste your organization’s money?
Check out The Four Types of Email Programmers Receive and see if you’ve ever sent a message like that. (Don’t worry, we all have at one point — but now you know better, right? ;)
It’s easy to fall into bad email habits, like dropping what you’re doing to read a new message that has just come in, or spending an hour typing out a complex explanation to something that you could have explained over the phone in just minutes. When I saw these habits get in the way of my team’s productivity while I was a manager at TechSoup, I started collecting a list of tips for better dealing with email. Those tips were eventually published on TechSoup in early 2007, but I find them helpful to go over again whenever I notice I’m falling back into certain bad habits.
My name is Amit Asaravala. I'm an Internet technologies consultant & Web developer located in the San Francisco Bay Area. I specialize in helping organizations build great Web sites on open source technologies.
You can contact me by emailing amit@ this domain.
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